At Hawaii Shark & Scuba Adventures our customers’ privacy is important to us! As part of our
company’s commitment to service, we want to make sure that we take every step in protecting
your personal information.
Our Commitment to Children’s Privacy
Protecting the privacy of our younger guests is important to us. Hawaii Shark & Scuba
Adventures is a general audience site, and we do not knowingly collect information about children
on our Website. Consistent with the Children’s Online Privacy Protection Act, we will not
knowingly collect any information from children under the age of 13. If you are under the age of
13, you must ask your parent or guardian to assist you in using our website.
Information Collected Online at Dolphinquest.com
The information we receive online depends on what you do when you visit our Website. Hawaii
Shark & Scuba Adventures will not collect or retain any information about you personally unless
you choose to provide it to us.
Do we use “cookies”?
Upon your first visit to Hawaii Shark & Scuba Adventures, a cookie is sent to your computer that
uniquely identifies your browser. A “cookie” is a small file containing a string of characters that is
interact with our Website and us.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all
cookies or to indicate when a cookie is being sent. However, some of Hawaii Shark & Scuba
Adventures services may not function properly without cookies.
What other Information do you collect?
Like most major Websites, we collect and analyze information to help us improve the site for our
visitors. We collect basic information that is sent from your browser such as which pages you
visit, how long you stay on a page and the site you visited before our Website. Your IP address
might be used to help identify your computer, your shopping cart or to gather broad demographic
information. We only use this information to manage and improve our Website.
If you choose to participate in an email survey from Hawaii Shark & Scuba Adventures, we may
ask for certain demographic and other personal information. We do not share this information with
Do you share information with Third-Party Vendors?
Hawaii Shark & Scuba Adventures will not sell your information to other vendors without your
knowledge or consent. Hawaii Shark & Scuba Adventures does work with Third-Party Vendors to
operate our online photo sales and online reservation system. We may need to provide these
vendors with information to complete the sale or reservation process. We take every effort to
secure your information so it is kept private during this process.
How do we Protect the Security of your Information?
We protect our customer databases with various technical and procedural measures to maintain
information security. We also restrict access to your information by unauthorized persons. Our
networks and servers are maintained behind hardware or software firewalls to protect and isolate
them from access by other networks connected to the Internet. We also inform all Hawaii Shark &
Scuba Adventures and Crew Members about their responsibility to protect customer information,
and we provide them with the appropriate guidelines for adhering to our company’s customer
service standards and confidentiality policies.
The Hawaii Shark & Scuba Adventures Website uses Secure Sockets Layer (SSL) technology for
our online reservation system and our online shopping center when guests submit a program
reservation or shopping order to our databases. The SSL technology is the electronic commerce
standard for securing information as it travels over the Internet. This technology is designed to
encrypt your information, preventing an unauthorized party from viewing and downloading your
information. Your Web browser should display a Web address with an “https” prefix, indicating
that the SSL technology is operating when using certain areas of our Website.
Usage of Email Addresses
If you reserve a program for one of our locations and provide us with your email address while
reserving your program you will receive an automatic email from our reservation system as your
program confirmation. Guests who provide us with their email during the reservation or check in
process will be added to our guest email database. At this time, guests are added to this
database after they have attended a program. You will then be sent an email to “Thank you” for
your visit and to let you know when you will receive emails from us in the future. You may opt of
this database at any time, and will be given an opportunity in the first email you receive.
Emails collected for our online photo store will be used for communication about your order. We
may use your email address for further communication regarding additional services or new
If you email us and we need to contact you, we will use the information you provide us with to
contact you or the information that we have on file for you in our customer databases. We will not
add you to our database unless you direct us to add you to our customer email database.
Sometimes we receive comments that we would like to post on our Website.
Do We Link to Other Websites?
Hawaii Shark & Scuba Adventures does provide links to our location partners and other
resources that might be helpful for our visitors. Unless noted otherwise, a link to another Website
does not mean that we are responsible for, or that we endorse the content or policies of that
those sites. If you have concerns about how information may be collected or used on any
Website, we encourage you to read that Website’s policies for more information or before
submitting your information to that site.
By Phone – 1-808-637-3474
Hawaii Shark & Scuba Adventures
66-105 Haleiwa Rd
Haleiwa, HI 96712